Privacy Policy
Effective Date: 16 July 2026
1. Introduction
Nosibahle Foundation NPC ("Nosibahle Foundation", "we", "our", or "us") is committed to protecting your privacy and safeguarding your personal information in accordance with the Protection of Personal Information Act, 2013 (POPIA) of South Africa and other applicable laws.
This Privacy Policy explains what information we collect, why we collect it, how we use it, and the choices you have regarding your personal information when you visit our website, make a donation, volunteer, subscribe to our communications, or otherwise engage with us.
By using our website, you acknowledge that you have read and understood this Privacy Policy.
2. Who We Are
Nosibahle Foundation NPC is a South African Non-Profit Company established to assist communities affected by natural disasters through emergency relief, rebuilding homes, community development, and humanitarian support.
Registered Office:
Suite 604 Ridge 7 27 Vuna Close Umhlanga Ridge
Email:
info@nosibahlefoundation.co.za
Telephone:
031 566 1330
3. Information We Collect
Depending on how you interact with us, we may collect:
Personal Information
Full name
Email address
Telephone number
Physical address
Postal address
Donation history
Volunteer information
Event registrations
Communication preferences
Financial Information
When you make a donation, payments are processed securely through trusted third-party payment providers.
Nosibahle Foundation does not store your complete credit card, debit card, or banking details.
4. Donation Information
When you make a donation, we may collect:
Donation amount
Date of donation
Campaign supported
Payment reference
Payment confirmation
Receipt information
This information enables us to:
Process donations
Issue receipts
Produce tax documentation where applicable
Prevent fraud
Maintain financial records
5. Information Collected Automatically
When you visit our website we may automatically collect:
IP address
Browser type
Device information
Pages visited
Time spent on pages
Referral website
General location (country or city)
This information helps improve website performance and user experience.
6. Cookies
Our website uses cookies to:
Remember your preferences
Improve website functionality
Analyse visitor behaviour
Maintain secure login sessions
Support fundraising campaigns
You may disable cookies through your browser settings; however, certain website features may not function correctly.
7. Google Analytics
We may use Google Analytics to understand how visitors use our website.
Google Analytics collects anonymous information such as:
Pages visited
Device type
Browser
Approximate geographic region
Time spent on site
This information is aggregated and does not ordinarily identify individual visitors.
8. Contact Forms
When you submit a contact form we collect the information you provide so that we can:
Respond to enquiries
Provide requested information
Follow up on support requests
Maintain communication records
9. Newsletter and Marketing
If you subscribe to our newsletter we may send updates about:
Disaster response
Community projects
Fundraising campaigns
Volunteer opportunities
Events
Impact reports
You may unsubscribe at any time using the unsubscribe link contained in our emails.
10. Volunteers
If you register as a volunteer we may collect:
Name
Contact information
Skills
Availability
Emergency contact details (where appropriate)
This information is used solely to coordinate volunteer activities.
11. How We Use Your Information
We use personal information to:
Process donations
Issue receipts
Manage donor relationships
Communicate project updates
Respond to enquiries
Coordinate volunteers
Improve our website
Prevent fraud
Comply with legal obligations
Prepare financial records
12. Legal Basis for Processing
We process personal information where:
You have provided consent.
Processing is necessary to fulfil your donation or request.
Processing is required by law.
Processing is necessary for our legitimate charitable activities.
13. Sharing Your Information
We may share information with trusted service providers where necessary, including:
PayPal
PayFast
GiveWP
Website hosting providers
Email communication providers
Accounting professionals
Auditors
Government authorities where legally required
We never sell your personal information.
14. Payment Security
All online payments are processed using secure payment gateways.
Payment information is encrypted by the payment provider.
Nosibahle Foundation does not have access to your full payment card information.
15. Data Security
We implement reasonable technical and organisational safeguards including:
SSL website encryption
Password protection
Restricted administrator access
Secure website hosting
Regular software updates
Malware protection
Backup procedures
Although we take reasonable precautions, no method of transmission over the internet is completely secure.
16. Data Retention
We retain personal information only for as long as necessary to:
Meet legal obligations
Maintain accounting records
Process donations
Resolve disputes
Produce reports
Support our charitable activities
17. International Transfers
Some of our service providers may process personal information outside South Africa.
Where this occurs we take reasonable steps to ensure that appropriate safeguards are in place to protect your information.
18. Children's Privacy
We do not knowingly collect personal information directly from children without appropriate consent from a parent or legal guardian where required by law.
19. Your Rights Under POPIA
Subject to applicable law, you may:
Request access to your personal information.
Request correction of inaccurate information.
Request deletion where legally permissible.
Object to certain processing activities.
Withdraw consent where processing is based on consent.
Lodge a complaint with the Information Regulator.
20. Third-Party Websites
Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of those websites.
Users should review the privacy policies of those websites separately.
21. Changes to this Policy
We may update this Privacy Policy from time to time.
Any changes will be published on this page together with the revised effective date.
22. Contact Us
If you have questions regarding this Privacy Policy or wish to exercise your privacy rights, please contact:
Nosibahle Foundation NPC
Email: info@nosibahlefoundation.co.za
Telephone: +2731 566 1330
Physical Address: Suite 604 Ridge 7 27 Vuna Close Umhlanga Ridge
23. Information Regulator (South Africa)
If you believe your personal information has been processed unlawfully, you may lodge a complaint with the Information Regulator (South Africa).
Website: https://www.justice.gov.za/inforeg/
Email: POPIAComplaints@inforegulator.org.za
Effective Date: 16 July 2026
1. Introduction
Nosibahle Foundation NPC ("Nosibahle Foundation", "we", "our", or "us") is committed to protecting your privacy and safeguarding your personal information in accordance with the Protection of Personal Information Act, 2013 (POPIA) of South Africa and other applicable laws.
This Privacy Policy explains what information we collect, why we collect it, how we use it, and the choices you have regarding your personal information when you visit our website, make a donation, volunteer, subscribe to our communications, or otherwise engage with us.
By using our website, you acknowledge that you have read and understood this Privacy Policy.
2. Who We Are
Nosibahle Foundation NPC is a South African Non-Profit Company established to assist communities affected by natural disasters through emergency relief, rebuilding homes, community development, and humanitarian support.
Registered Office:
Suite 604 Ridge 7 27 Vuna Close Umhlanga Ridge
Email:
info@nosibahlefoundation.co.za
Telephone:
031 566 1330
3. Information We Collect
Depending on how you interact with us, we may collect:
Personal Information
Full name
Email address
Telephone number
Physical address
Postal address
Donation history
Volunteer information
Event registrations
Communication preferences
Financial Information
When you make a donation, payments are processed securely through trusted third-party payment providers.
Nosibahle Foundation does not store your complete credit card, debit card, or banking details.
4. Donation Information
When you make a donation, we may collect:
Donation amount
Date of donation
Campaign supported
Payment reference
Payment confirmation
Receipt information
This information enables us to:
Process donations
Issue receipts
Produce tax documentation where applicable
Prevent fraud
Maintain financial records
5. Information Collected Automatically
When you visit our website we may automatically collect:
IP address
Browser type
Device information
Pages visited
Time spent on pages
Referral website
General location (country or city)
This information helps improve website performance and user experience.
6. Cookies
Our website uses cookies to:
Remember your preferences
Improve website functionality
Analyse visitor behaviour
Maintain secure login sessions
Support fundraising campaigns
You may disable cookies through your browser settings; however, certain website features may not function correctly.
7. Google Analytics
We may use Google Analytics to understand how visitors use our website.
Google Analytics collects anonymous information such as:
Pages visited
Device type
Browser
Approximate geographic region
Time spent on site
This information is aggregated and does not ordinarily identify individual visitors.
8. Contact Forms
When you submit a contact form we collect the information you provide so that we can:
Respond to enquiries
Provide requested information
Follow up on support requests
Maintain communication records
9. Newsletter and Marketing
If you subscribe to our newsletter we may send updates about:
Disaster response
Community projects
Fundraising campaigns
Volunteer opportunities
Events
Impact reports
You may unsubscribe at any time using the unsubscribe link contained in our emails.
10. Volunteers
If you register as a volunteer we may collect:
Name
Contact information
Skills
Availability
Emergency contact details (where appropriate)
This information is used solely to coordinate volunteer activities.
11. How We Use Your Information
We use personal information to:
Process donations
Issue receipts
Manage donor relationships
Communicate project updates
Respond to enquiries
Coordinate volunteers
Improve our website
Prevent fraud
Comply with legal obligations
Prepare financial records
12. Legal Basis for Processing
We process personal information where:
You have provided consent.
Processing is necessary to fulfil your donation or request.
Processing is required by law.
Processing is necessary for our legitimate charitable activities.
13. Sharing Your Information
We may share information with trusted service providers where necessary, including:
PayPal
PayFast
GiveWP
Website hosting providers
Email communication providers
Accounting professionals
Auditors
Government authorities where legally required
We never sell your personal information.
14. Payment Security
All online payments are processed using secure payment gateways.
Payment information is encrypted by the payment provider.
Nosibahle Foundation does not have access to your full payment card information.
15. Data Security
We implement reasonable technical and organisational safeguards including:
SSL website encryption
Password protection
Restricted administrator access
Secure website hosting
Regular software updates
Malware protection
Backup procedures
Although we take reasonable precautions, no method of transmission over the internet is completely secure.
16. Data Retention
We retain personal information only for as long as necessary to:
Meet legal obligations
Maintain accounting records
Process donations
Resolve disputes
Produce reports
Support our charitable activities
17. International Transfers
Some of our service providers may process personal information outside South Africa.
Where this occurs we take reasonable steps to ensure that appropriate safeguards are in place to protect your information.
18. Children's Privacy
We do not knowingly collect personal information directly from children without appropriate consent from a parent or legal guardian where required by law.
19. Your Rights Under POPIA
Subject to applicable law, you may:
Request access to your personal information.
Request correction of inaccurate information.
Request deletion where legally permissible.
Object to certain processing activities.
Withdraw consent where processing is based on consent.
Lodge a complaint with the Information Regulator.
20. Third-Party Websites
Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of those websites.
Users should review the privacy policies of those websites separately.
21. Changes to this Policy
We may update this Privacy Policy from time to time.
Any changes will be published on this page together with the revised effective date.
22. Contact Us
If you have questions regarding this Privacy Policy or wish to exercise your privacy rights, please contact:
Nosibahle Foundation NPC
Email: info@nosibahlefoundation.co.za
Telephone: +2731 566 1330
Physical Address: Suite 604 Ridge 7 27 Vuna Close Umhlanga Ridge
23. Information Regulator (South Africa)
If you believe your personal information has been processed unlawfully, you may lodge a complaint with the Information Regulator (South Africa).
Website: https://www.justice.gov.za/inforeg/
Email: POPIAComplaints@inforegulator.org.za