Terms and Conditions

Effective Date: 20 July 2026

1. Introduction

Welcome to the Nosibahle Foundation NPC website ("the Website"). By accessing or using this Website, making a donation, registering as a volunteer, subscribing to our communications, or engaging with any of our services, you agree to be bound by these Terms and Conditions.

If you do not agree with these Terms and Conditions, please discontinue use of the Website.

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2. About Nosibahle Foundation

Nosibahle Foundation NPC is a South African nonprofit company committed to supporting communities affected by natural disasters through emergency relief, rebuilding homes, humanitarian assistance, and sustainable community development.

Our mission is to restore dignity, strengthen resilience, and create lasting positive change for vulnerable communities.

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3. Acceptance of Terms

By using this Website, you confirm that:

* You are at least 18 years of age or have the consent of a parent or legal guardian.

* The information you provide is accurate and complete.

* You will use this Website in accordance with applicable South African laws and regulations.

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4. Use of the Website

You agree to use this Website only for lawful purposes.

You may not:

* Attempt to gain unauthorised access to the Website or its systems.

* Interfere with the operation or security of the Website.

* Upload malicious software or harmful content.

* Misrepresent your identity.

* Use the Website for fraudulent or unlawful activities.

* Copy, reproduce, or distribute Website content without prior written permission.

The Nosibahle Foundation reserves the right to restrict or terminate access where these Terms are violated.

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5. Donations

All donations made through the Website are voluntary contributions in support of the foundation's charitable objectives.

Unless a specific campaign states otherwise, donations may be used where they are most needed to support disaster relief, housing reconstruction, community development, operational sustainability, and other charitable activities consistent with our mission.

If a fundraising campaign reaches its target or cannot proceed, donations may be redirected to similar programmes that align with the Foundation's objectives.

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6. Payment Processing

Online payments are securely processed through trusted third-party payment providers.

Nosibahle Foundation does not store your complete credit card or banking information.

Payments are subject to the terms and security practices of the selected payment provider.

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7. Refunds

Donations are generally non-refundable because they are used to fund charitable activities.

Refund requests may be considered in exceptional circumstances, including duplicate transactions, incorrect donation amounts, technical payment errors, or verified unauthorised transactions.

Please refer to our separate Refund Policy for full details.

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8. Recurring Donations

Where recurring donations are available, donors may cancel future payments at any time before the next scheduled debit.

Cancellation does not affect donations that have already been successfully processed.

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9. Receipts

Electronic donation confirmations are typically issued automatically after successful payment.

Where manual verification is required, receipts may be issued within two to five business days.

Where applicable, tax documentation will be issued in accordance with South African legislation.

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10. Volunteers

Individuals registering as volunteers agree to:

* Provide accurate information.

* Conduct themselves professionally and respectfully.

* Comply with Foundation policies and procedures.

* Maintain confidentiality where required.

* Follow all applicable health and safety guidelines.

The Foundation reserves the right to decline or terminate volunteer participation where necessary to protect beneficiaries, volunteers, staff, or the organisation.

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11. Intellectual Property

Unless otherwise stated, all content on this Website—including text, graphics, logos, photographs, videos, publications, reports, and branding—is the property of Nosibahle Foundation NPC or used with permission.

Content may not be copied, reproduced, modified, published, distributed, or commercially exploited without prior written consent.

Reasonable sharing for personal, educational, or non-commercial purposes is permitted, provided appropriate acknowledgement is given and the content is not altered.

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12. Privacy

Your privacy is important to us.

Personal information is collected, stored, and processed in accordance with our Privacy Policy and applicable South African privacy legislation, including the Protection of Personal Information Act (POPIA).

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13. Third-Party Services

Our Website may contain links to third-party websites or services, including payment providers and social media platforms.

Nosibahle Foundation is not responsible for the content, availability, security, or privacy practices of third-party websites.

Your use of those services is governed by their own terms and policies.

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14. Website Availability

We strive to keep the Website available and functioning efficiently.

However, we cannot guarantee uninterrupted access due to maintenance, technical issues, internet disruptions, or circumstances beyond our control.

We reserve the right to modify, suspend, or discontinue any part of the Website without prior notice.

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15. Limitation of Liability

To the fullest extent permitted by law, Nosibahle Foundation, its directors, employees, volunteers, and partners shall not be liable for any direct, indirect, incidental, consequential, or special damages arising from:

* Use of or inability to use the Website.

* Technical failures or interruptions.

* Reliance on Website content.

* Errors or omissions.

* Third-party services or websites.

Nothing in these Terms excludes liability where such exclusion is prohibited by law.

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16. Accuracy of Information

We make every reasonable effort to ensure that information published on this Website is accurate and up-to-date.

However, we do not guarantee that all information is complete, current, or free from error.

Information may be updated or corrected without prior notice.

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17. Security

We employ reasonable technical and organisational measures to protect the Website and user information.

Users are responsible for maintaining the confidentiality of any login credentials associated with their accounts.

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18. Changes to These Terms

Nosibahle Foundation may revise these Terms and Conditions from time to time.

Updated versions will be published on this Website together with the revised effective date.

Continued use of the Website constitutes acceptance of the updated Terms.

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19. Governing Law

These Terms and Conditions are governed by the laws of the Republic of South Africa.

Any disputes arising from the use of this Website shall be subject to the jurisdiction of the South African courts.

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20. Contact Us

If you have any questions regarding these Terms and Conditions, please contact:

**Nosibahle Foundation NPC**

Email: admin@nosibahlefoundation.co.za

Telephone: 071 135 0662

Physical Address: Suite 604, Ridge 7, 27 Vuna Close, Umhlanga Ridge.